Knowledgebase

I purchased a Professional Email Account and have set up a mailbox. How do I set-up my email client, like Microsoft Outlook?

These are the settings you will need to use:

• Name/Display Name: Your name
  (i.e. John Doe or ACME Sales)

• email address: Alias-you-chose@your-domain-name.com
  (i.e. john@thedoes.com or sales@acme.com)

• Incoming email server type: POP
  (not IMAP)

• Incoming mail (POP) server: pop.your-domain-name.com
  (i.e. pop.thedoes.com or pop.acme.com)

• Outgoing mail (SMTP) server: smtp.your-domain-name.com
  (i.e. smtp.thedoes.com or smtp.acme.com)

• Account/user ID/name: alias-you-chose@your-domain-name.com
  (i.e. john@thedoes.com or sales@acme.com)

• Account/user Password: password-you-chose
  (case sensitive. This is optional, if you don't want to have to type in this password every time you send or receive mail)

• Account Name: Enter what you would like to identify this account
  (i.e. thedoes.com POP mail or acme.com POP mail)

If you have any problems with this process, please send a message to support@netreal.net and our support team will assist you.